Welcome to Talking Pet AI, an AI-powered platform that transforms your pet photos into talking videos. At Talking Pet AI, your privacy is of utmost importance to us, and this privacy policy outlines how we collect, use, and protect your personal information when you use our services.
We collect the following types of data to provide you with a better experience while using Talking Pet AI:
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Account Information
- What We Collect: This includes your name, email address, and any other information you provide when creating an account.
- Purpose: To manage your account and provide customer support.
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Usage Details
- What We Collect: Information about how you use Talking Pet AI, including your interactions, features accessed, and usage frequency.
- Purpose: To analyze user engagement and improve our services.
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Uploaded Content
- What We Collect: Pet photos and custom text messages you upload to create talking videos.
- Purpose: To generate your requested videos. We do not use your uploaded content for any other purpose without your consent.
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Device Information
- What We Collect: Data regarding the devices you use to access Talking Pet AI, such as device type, operating system, and browser type.
- Purpose: To optimize our services for different devices and ensure compatibility.
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Cookies
- What We Collect: Small data files placed on your device that help us track user preferences and improve user experience.
- Purpose: To enhance the functionality of our services and personalize your experience.
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Payment and Billing Information
- What We Collect: Payment is processed securely by our payment provider (Creem). We do not store your full card details. We only receive transaction confirmations and billing contact information (such as email and country) for invoice and support purposes.
- Purpose: To facilitate billing, provide purchase receipts, and handle payment-related customer support.
We take the security of your personal information seriously. The data we collect is stored securely on our servers, and we implement a variety of security measures including encryption and access controls to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. However, please be aware that no method of transmission over the Internet, or method of electronic storage, is 100% secure, and we cannot guarantee its absolute security.
We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:
- To comply with legal obligations or respond to lawful requests from public authorities.
- To protect our rights, property, or safety, or that of our users or others.
- To provide services through trusted third-party partners who assist us in operating our website or conducting our business, subject to confidentiality agreements.
- Pet Photos: Uploaded pet photos are automatically deleted from our servers within 24 hours after processing. We only retain them long enough to generate your video.
- Generated Videos: Videos you create are retained for 30 days to allow you to access, download, and share your content. After this period, they may be automatically deleted.
- Account Information: Retained as long as your account is active or as needed to provide you services.
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent for data processing where applicable
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "effective date" at the top of this policy. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.
If you have any questions or concerns about this privacy policy or our data practices, please contact us at:
Website: mytalkingpet.ai
Email: support@mytalkingpet.ai
By using Talking Pet AI, you consent to our privacy policy and agree to its terms. Thank you for trusting us with your information!